Performance Appraisal Of HBL Commerce Essay

Performance Appraisal Of HBL Commerce Essay Performance Appraisal means to evaluate employees present performance and according to the standards given.At HBL performance appraisal is formal interaction between supervisor/ Manager and employees in an organized way. At HBL performance Appraisal conducted annually for all the employees. Appraisal is conducted by line manager and directors are appraised by CEO which further appraised by the chairman of the bank. If we look towards the branches of banks located in different areas, each branch manager evaluate the performance of their employees of their particular branch by keep on connecting with line manager which evaluate employees who conducted these performance evaluation. Line manager forward to regional office where he sends to human resource department where all appraisals are finalized and issued. HBL use KPIs or targets which they give annually to employees as a criteria such as business results, customers and employees) to appraise their employees and measure their employee performance by observation the achieved targets out of 100% which is standard or a benchmark that is quality of work, team work, goal fulfillments, performance, customer services, behavior with colleagues and supervisors/managers and growth. HBL process of performance appraisal system is they define their expectations, and then they measure or evaluate and provide feedback and hence their performance recorded. They judge their employee on achieving the annual targets which have provided them to achieve, even managers evaluate the performance of employee by behavior of employees and punctuality and how productive they are, how knowledgeable employees are or are they satisfying their employees by giving time to them and the way they dress up. HBL has assigned different weight ages out of 100, employee doing more than 100 or achieving target more than the benchmark that is an excellent job employee performing but if employee performing average discussion takes place between manager and its subordinate if employee becomes defensive, manager could easily sort out through his managerial skills. HR is responsible for training of supervisors to improve their appraisal skills. HBL use GRAPHICAL RATING SCALE METHOD or RANKING METHOD for appraising performance of an employee. HBLs Graphic Rating Scale method appraisal form contains three sheets; one is FORM B1, FORM B2, and FORM B3. Form B1: contains information about employees or the criteria through which employee should appraise. Form B2: contains two points through which they evaluate performance, i.e., FACTORS through which they determine if employee is productive or how the job is performing or the employee knows how to use technology he is being assessed and to see how responsive is an employee towards customers and motivated or dedicated to work and even employees are appraised through the factor of their own personality, i.e., how punctual employee is, behavior, personal hygiene. Even another criteria is determined on the B2 Form is the level of achievement s points being 4 the highest or 1 the least in form of grading A the highest which is 4 and D the lowest consider 1. FORM B3: This form contains the supervisor comments or evaluate the overall performance by given the grading(A,B,C,D) and appraise the comments in the form of agree/disagree then after evaluation is finalized in form signatures take by supervisor who conducted and send to the Hr department. HBL even use Ranking method to appraise their employees in which ranks employee from best to worst on the characteristics and skills. It is the most popular method, in which firstly, list all subordinates to be rated and in this method those names are not included which are well enough to rank. In ranking form indicates the employee measures on highest and lowest, then, choose the next highest and the next lowest. HBL also use Forced Distribution Method is also call bell curved. In this method you place given percentages of ratees into different performance categories. By forced distribution method as demonstrated by manager for example that manager must rate its employees under him according to following distribution: 10% low, 20% below average, 40%average, 20% above average, 10%high.. It reflects the normal curve, a small percentage of group is to be placed on (best and worst performers) larger percentages of ratees are placed toward the middle of the performance distribution. It is used for high executive level Vice president and above him in HBL.A separate bell curve is developed according to function/branch category/division and group. http://managementpocketbooks.files.wordpress.com/2011/07/image5.png MBO (Management By Objectives) also used by HBL in which objectives are told to the management and employees what targets they have to achieve. This method is easy to evaluate the performance of employees according to the goals and objectives have been told to them and how much they achieved. HBL use MBO to increase performance. MBO includes tracking and feedback  in the process to reach objectives and also for pay for performance. Steps of MBO: STEP1: Review organizational objectives HBLs objective is to make customer satisfy and to create value for them. STEP2: Set Objectives To earn profit for the organization STEP3: Monitor progress †¢Less complaints †¢Timely service is provided †¢Monthly revenue and cost STEP4: Evaluate performance How efficiently or effectively employee achieve his goals and targets Then his/ her appraised with the goals allocated as benchmark to achieve   STEP5: Give rewards †¢Promotion †¢Special salary increase †¢Cash price Problems HBL goes through while making performance appraisal are the employee participation, feedback-seeking and unclear goals and standards, regency effects. Promotable or UN -promotable appraisal interviews both conducted in HBL. PERFORMANCE MANAGEMENT SYSTEM http://www.da.ks.gov/pmp/images/circle.png Performance management is the process to identify, measure, and develop the performance of the employees in an organization. Basically we are trying to figure out how well employees perform and then to ultimately improve that performance level. When used correctly, performance management is a systematic analysis and measurement of worker performance (including communication of that assessment to the individual) that we use to improve performance over time. Performance management at HBL is a forward looking process for setting goals and regularly checking progress towards achieving those goals. At HBL it is a continual feedback process whereby the observed outputs are measured and compared with the desired goals. Performance management ensures that goals are consistently being met. Performance management at HBL is to evaluate employees to reach their goals and through which company performs better .In HBLs performance management model employees are given opportunities to work on harder projects, paired less-skilled employees with expert employees and employees can direct and make decisions. At HBL growth does not matter but performance does. Tools used by HBL for performance management are: Developmental goal setting Ongoing performance monitoring Ongoing feedback Coaching and support Performance appraisal Rewards, recognition, and compensation At HBL if employee performing good he gets an increment of 10% annually. They monthly evaluate the performance which is effective for the employees to work best. Managers and Supervisors keep on giving their constructive feedback to increase employees performance. HBL performance management system covers all employees under the function sales, operational, finance, Hr, administration. Purpose of Performance Management System To access the performance Basis for reward (Increment Bonus) Basis for promotion Placement Ascertain training and development needs The results of process measured by with the will help in measuring the performance, based on balanced measure approach and to standardize format across the organization, which is the ranking method or graphical rating method, it depends on employee performance on average, below average, low or good. HR performance Management System helps in increasing profit and Reducing Hr turnover.HR measured their satisfaction level through exit interview which can be good, excellent or poor. There is no involvement of stakeholders in ensuring performance management system. PROBLEMS AND RECOMMENDATIONS There are some flaws in the appraisal system of the bank. In appraisal form of the bank the supervisor enjoy great powers. No body can check his evaluation. The Appraise and appraiser does not sit before each other when supervisor evaluates the performance of the employees. An employee does not have the right to appeal against the supervisor on how he had been marked. . RECOMMENDATION The appraisal form should be based according to the Relevance material, Reliability Acceptability. The employees should have right to appeal against the supervisor if he thinks that he is wrongly evaluated.

Gambling research essay Essay

Gambling refers to the play of any game where there is money, or something of value at stake. There are many different forms of gambling including horse races, lotteries, casinos, scratch cards, stock market betting, and even more recently internet gambling. Although these games are meant for recreational use, the thrill of gambling causes some people to become so involved in it that they become dependent on gambling. The effects of gambling can cause damage psychologically, be very harmful to one’s social life and can also cause many physical damages. Gambling addiction and pathological gambling is not always seen as dangerous as other addictions like substance abuse but it can in fact be a very damaging addiction to many aspects of life and should be considered a major health problem. Not everyone who gambles has a gambling addiction or even has the capability of being addicted to gambling. The majority of people who gamble do not have an addiction and simply do it for recreational purposes. But there is a small percentage of people who gamble who are considered problem gamblers or pathological gamblers. Pathological gamblers is described as, â€Å"Pathological gambling is characterized by chronic and irresistible impulses to gamble, with consequent gambling compromises and disruptions to family, personal and vocational pursuits. † (Coman, Burrows & Evans, 1997) This addiction causes the gambler to gamble very frequently, often times they will begin to make bigger and bigger bets and receiving feelings of anxiety or depression when they are not gambling. Pathological gambling can also include gambling to recover losses from previous gambling episodes, lying to family members to try and hide their habits, committing criminal acts to obtain money for gambling and relying on others to provide money to relieve them from their financial situation. This is a very serious addiction and should be considered a major health problem because it can negatively affect many serious aspects of an individual’s life. There are many different influences and gateways that can lead to gambling and even a gambling addiction. Although things like scratch cards may not seem like much of a threat to becoming an addiction, they can intrigue the thought of winning money purely by chance which is a dangerous mindset to have. Another factor that can lead to a gambling addiction is the link between the proximity from the casino and gambling participation. Living close to a casino causes much more accessibility and can add to the possibility of gaining an addiction, â€Å"additional gambling opportunities due to the presence of a casino increase the prevalence of gambling-related problems for people who live close to a casino, as compared with people who live far from one. †(Sevigny, Ladouceur, Jacques & Cantinotti, 2008)People who live closer to the casino are much more likely to just â€Å"drop by† and play a few hands rather than people who live farther and have to make an evening of it. Accessibility can have a large impact on gaining an addiction to gambling. Also, the recent popularity of poker has a huge impact on the view of gambling for younger people. Poker has become very popular in our society today and is televised quite frequently showing these players not only making a living from this game of chance, but becoming millionaires. Some of these players are seen as celebrities who can cause some younger audiences to look up to them and strive to be like them. These aspects do not directly lead to a gambling problem but they can definitely help lead to one. Technology has become a large contributory factor to problem gambling. As stated earlier, accessibility can have a large impact on gaining an addiction to gambling and the technology of internet has brought accessibility of gambling to a whole new level. Gambling over the internet should be a major concern because the increase in gambling opportunities gives the potential for an increase in problem gamblers. Research evidence in other countries has clearly shown that: â€Å"where accessibility of gambling is increased there is an increase not only in the number of regular gamblers but also an increase in the number of problem gamblers. † (Griffiths, 1999) Internet gambling websites has dramatically increased this accessibility which will in turn increase the number of people gambling. Not everyone is susceptible to becoming a problem gambler, but the more people gambling, the more people who have the chance of becoming addicted. The popularity of internet gambling is on the rise with its easy accessibility and quickness. This popularity itself cannot lead to a gambling addiction but a number of the more popular poker players on television often promote different gambling websites where anyone of any age can play poker online. The websites allow someone to play in tournaments, play with friends and play with fake money or even real money. They are very appealing to people of all ages and easily accessible all the time which makes them a threat to contributing to problem gamblers and youth gambling. When someone suffers from problem gambling, it is not only that individual that is affected but their family, friends and community as well. There can be some positive aspects of gambling in terms of the social effects of gambling. Gambling can be seen as a recreation, a break from their problems of everyday life and a nice night out. Yet these positive effects only exist if gambling is done in moderation. Once gambling becomes a habit and a necessity is where the negative impacts arrive. Often, it’s those close to the pathological gambler that suffer the most. Constant gambling takes time away from family, friends and other activities. If gambling becomes a problem, it can cause loss of trust between individuals and family members which can lead to family related problems and even divorce. Generally, the social problems begin with borrowing of money to support their addiction. At this point, many friends and family may lose touch with the gambler. Being distanced from those who are closest can cause desperation which may lead to criminal activity. Pathological gambling can become so severe that they can resort to criminal activity in a last effort to support their financial needs. People are more likely to commit crime without thinking of the consequences when they are in a desperation mindset which is what can happen after a big loss due to gambling. Supporters for the spread of legalized gambling make claims about economic growth and more jobs but opponents have a strong case saying, â€Å"†¦ various forms of street crimes, such as robberies and automobile thefts, come with gambling, as well as problems with connections to organized crime†¦ The majority of Wisconsin problem gamblers in treatment that were interviewed in Thompson et al. (1999) admitted to crimes as a result of their gambling activity, primarily property crimes. † (Gazel, Rickman & Thompson, 2001) Pathological gamblers reach a point where there are no options left so they have to resort to illegal means to support themselves displaying the severity and control that a gambling addiction can have. Having a gambling addiction does not just affect someone economically or socially but it can deeply affect them psychologically. Once a pathological gambler is down money, they will make bets to try and regain that money that they have lost. Instead of cutting their losses, they get deeper into debt, preoccupying themselves with gambling, determined to win big to repay their loans and solve all their problems (Griffiths, 2001). A very dangerous way of thinking is the â€Å"what if I win† mentality. This way of thinking is especially dangerous because then they are more prone to make bigger bets with money they may not have to lose so they can receive bigger rewards. A large factor for whether someone develops this addiction has a lot to do with their personality. The type of personality someone has can have on whether or not someone develops a gambling addiction or not. Gambling is characterized by an â€Å"unrealistic optimism by the gambler† (Griffiths, 2001). For the most part people believe that optimism is a good way to live life by always seeing the positive things instead of dwelling on the negatives. Optimists are known to be less likely to suffer from depression symptoms following a stressful event and seem to have more psychological benefits when compared to pessimists. Although in terms of gambling, optimism can be counterproductive, â€Å"Optimists may be especially susceptible to maintaining illusory gambling expectations. Because of their generalized expectations for success, optimists may approach gambling with the belief that they can win. † (Gibson & Sanbonmatsu, 2004) Optimists may also have a tendency to look at the positive aspects in a situation which may prolong their gambling thinking that they will win it all back. Also, people who are risk takers are more prone to gambling addiction than someone who is more conservative. Not everyone is susceptible to becoming a pathological gambler and a great deal of the matter has to do with their personality type and how they look at different negative situations. Having a gambling addiction not only affects one’s social life but it can have a great impact on your mind and even cause physical difficulties. Pathological gamblers often suffer from stress-related disorders such as depression, insomnia, intestinal disorders and migraines. Health problems do not only occur from the gambling itself but a significant amount of people suffer problems from the withdrawal, â€Å"Rosenthal and Lesieur (1992) found that at least 65 percent of pathological gamblers reported at least one physical side-effect during withdrawal including insomnia, headaches, upset stomach, loss of appetite, physical weakness, heart racing, muscle aches, breathing difficulty and/or chills. † (Griffiths, 2001) It was also found that pathological gamblers experienced more physical withdrawal effects when attempting to stop than substance abusers who are attempting to quit. This is quite astonishing and again proves why gambling addiction is a very serious matter and should be considered just as much of a health problem as addiction to alcohol or other substances. Pathological gambling can cause great psychological damage and can cause people to do irrational things after a big loss which can sometimes even lead to suicide. Pathological gambling and suicide have been known to have a link to each other. Suicidal attempts among pathological gamblers are much more frequent than among the general public. The American Psychiatric Association did a study that with these results, â€Å"Of individuals in treatment for Pathological Gambling, 20% are reported to have attempted suicide, (American Psychiatric Association (APA))† (Penfold, Hatcher, Sullivan & Collins, 2006) For many gamblers, coping with the negative emotions relating to their issues in their life can be overwhelming. Feelings of shame, hopelessness and failure may be hard to bear which sometimes makes suicide seem like the best solution for their problems. The damage to the mental aspects is one of the reasons that make pathological gambling so dangerous. The act of gambling and casinos is a very controversial topic. There are some positive aspects to the casino and gambling that include a source of jobs and economic development. Gambling is meant to be for recreational use on occasion but it can also be very dangerous. Certain people with certain personality types and lifestyles may be prone to becoming a pathological gambler. The effects of pathological gambling can cause a lot of harm psychologically, destroy someone’s social and family life, cause physical damage to themselves which can even lead to their death. Gambling addiction may not be seen as dangerous or likely to happen as other addictions but the results from being a pathological gambler can be just as harmful as other addictions and should be considered just as much as a serious health issue as everything else. References: Griffiths, M. (1999). Gambling Technologies: Prospects for Problem Gambling. Journal of Gambling Studies, vol.15, no. 3, p. 265-283. Griffiths, M. (2001). Gambling: An Emerging Area of Concern for Health Psychologists. Journal of Psychology, vol. 6, no. 5, p. 477-479. Gibson, B. , & Sanbonmatsu, D. (2004). Optimism, Pessimism, and Gambling: The Downside of Optimism. Personality and Social Psychology Bulletin, vol. 30, no. 2, pp. 149-160. Coman, J. , Burrows, G. , & Evans, B. (1997). Stress and Anxiety as Factors in the Onset of Problem Gambling: Implications for Treatment. Stress Medicine, Vol. 13, no. 4, p. 235-244. Sevigny, S. , Ladouceur, R. , Jacques, C. , & Cantinotti, M. (2008). Links between Casino Proximity and Gambling Participation, Expenditure, and Pathology. Psychology of Addictive Behaviors, vol. 22, no. 2, p. 295-301. Penfold, A. , Hatcher, S. , Sullivan, S. , & Collins, N. (2006) Gambling Problems and Attempted Suicide. Part 1. High Prevalence amongst Hospital Admissions. International Journal of Mental Health and Addiction, vol. 4, no. 3, p. 265-272. Gazel, R. , Rickman, D. , & Thompson, W. (2001) Casino Gambling and Crime: a Panel Study of Wisconsin Counties. Managerial and Decision Economics, vol. 22, no. 1-3, p. 65-75.

The Minor Catch Here By Charles Darwin - 1848 Words

Simret Simeon HUM 3306 Dr. Rowan â€Å"I see no good reasons why the views given in this volume should shock the religious views of anyone.† Charles Darwin, The Origin of Species. pp 520 The above quote seems a joke but spoken by a man that arose and escalated war of words and theories on the origin of life. Considering that his view directly rejected the religious views of countless people. Darwin claims leans on scientific explanation that can provide proves, hence claims that the idea that God Created species could not be proved. The minor catch here is that the Christian faith explanation of the birth of species is clearly written but requires faith which is defined as believing without seeing. It makes me question if Darwin once held a religious view, because one must have attempted to get understand a concept before one can claim that the concept has truth nor simply a lie. I am sure Darwin has attempted to study it before he decided to reject it and studied creation. One way or another Darwin presented an idea that totally offended some prominent men of his time. It was an absolute dare for the origin of species of origin to be published at that time, no t because it was the first book or first idea of such, but it was publication that shook the widely believed and accepted foundation of the creation of the world and the things in it. Darwin received less audience in the population that felt that their beliefs were challenged. Although Darwin was not theShow MoreRelatedAnalysis Of The Book Cold Mountain 1296 Words   |  6 PagesCharles Frazier’s first novel, Cold Mountain, has earned him a great amount of notoriety. From having a film adaptation of his novel in 2003, to receiving a National Book Award in fiction in 1997. 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Building A Facie Case For Retaliation - 1239 Words

Dean Washington stated her desire to withdraw her recommendation for Mr. Richardson’s promotion and her desire fire him is for what she describes as â€Å"unprofessionalism† of his involving the police in an office matter causing unnecessary disruptiveness to the work place. The Dean taking such an action could open the university up to an additional retaliation claim. In Litigating employment discrimination cases, Andrew Friedman explains that anti-discrimination laws also contain provisions prohibiting retaliation against engaging in a constitutionally protected activity, such as filing a sexually harassment claim. He further explains that â€Å"to establish a prima facie case for retaliation, an employee must show 1) that she engaged in a protected activity; 2) that an adverse employment action occurred; and 3) that a causal link existed between that protected activity and the adverse action† (Friedman, 2012). 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